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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Martin Lorenz

March 31, 2025

5  out of  5
rating by Martin Lorenz
"Linda has always been there to help us in anyway. She responds right way and has always been professional. Thank you Linda for everything you do ! Martin Lorenz and Danna Schilling"
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Michelle Bowles

March 25, 2025

5  out of  5
rating by Michelle Bowles
"Chad Grignano at this office is amazing. He helped me switch insurance companies during renewal and saved me so much money. He was fast and friendly and knowledgeable. It was great working with them. I am in the mortgage business and will be sending you referrals! Thank you Chad and Kevin!"
We responded:
"Thank you for your business, Michelle. Our lending friends and their referrals all get our top notch service! Thank you again! "
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Tim Burton

March 25, 2025

5  out of  5
rating by Tim Burton
"Linda is always a pleasure to speak with when I have questions or need to make adjustments to my policies! Top notch as expected! Thanks 😊"
We responded:
"Thank you, Tim! That’s what we strive for! "
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amanda ortiz

March 7, 2025

5  out of  5
rating by amanda ortiz
"AWESOME! Was my original review. Got my second quote and even with a psychotic ex who ruined me in SC... went to him when moved here... has done nothing but help me! 20 stars! And his crew is also just as AWESOME! GO TO CREE!"
We responded:
"Thank you, Amanda! "
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Tracy Walker

February 27, 2025

1  out of  5
rating by Tracy Walker
"Every encounter since we started here in December has been negative. They can’t seem to do anything correct. Initially it was Patrick - he wrote our home and auto policies initially and we’ve been overcharged since December on uninsured motorist coverage. This week, Hunter couldn’t replace a car for me when we sold a car and bought a car over the weekend. If the office manager hadn’t gotten involved, I wouldn’t have known Patrick has been overcharging us for months. I also asked to have our limits lowered in December - Patrick couldn’t manage to even do that. If you use this agency, ask for Linda, she’s the office manager. The agent, Kevin, had to get involved for our homeowners policy to work with underwriting for the discount for high impact shingles - Patrick told us we didn’t qualify. You might see a theme in this review …."
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Heather Fleur Wilcox

February 14, 2025

5  out of  5
rating by Heather Fleur Wilcox
"Hunter at Kevin Fawcetts office has been phenomenal to work with. He has gone above and beyond to communicate effectively and make sure Ihave everything I need. Not just that, he has been one step ahead and makes sure I actually understand everything. When he didn't have an answer, he sought more information and came back with good news. I'm really excited to become a customer!"
We responded:
"We love hearing that Heather! Thank you for your kind review and business! "
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Marsha Cook

January 29, 2025

5  out of  5
rating by Marsha Cook
"Spoke with Chad at State Farm. This was an easy and pleasant experience. I gave him one hour of my time, and he is helping me save over $250 a month."
We responded:
"Marsha, thank you for an hour of your time. We pride ourselves in making sure your coverages are exactly what you want and need. It’s even better when we can save you that much money! Thank you for your time, business and the review! "
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W Bruce Hutcheon

January 28, 2025

5  out of  5
rating by W Bruce Hutcheon
"Patrick is an insurance man who you can his word to the bank! Fantastic customer service"
We responded:
"Bruce, thank you! Patrick knows his stuff! "
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Bandnerd173

January 17, 2025

5  out of  5
rating by Bandnerd173
"Just got a car for the first time and they’ve been amazingly helpful."
We responded:
"Great to hear! Thanks for the review! "
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Kimberly Moran

January 14, 2025

5  out of  5
rating by Kimberly Moran
"I’ve been with Kevin’s team for almost 3 years now and I wouldn’t go anywhere else. They are all so friendly. They respond to my inquires in a timely manner and always go above and beyond to make sure my needs are taken care of!"
We responded:
"Love to hear it Kim! Thank you for your loyalty and business! "
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Patrick Garnier

January 13, 2025

5  out of  5
rating by Patrick Garnier
"The state Farm agency professionalism has been above and beyond our expectations. We are not easy to deal with, and very demanding with details and follow through in a timely manner. Great job Kevin and Chad. Thank you"
We responded:
"Thank you, Patrick! Chad said it was a pleasure meeting with you. We appreciate your business! "
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Michelle Ainsley

January 3, 2025

5  out of  5
rating by Michelle Ainsley
"He was very pleasant to talk with and made the process extremely easy for me."
We responded:
"Thank you, Michelle! "
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Agnes Osei Tutu

January 3, 2025

5  out of  5
rating by Agnes Osei Tutu
"Hunter was very professional and knowledgeable about what he was doing and also did his best to save me as much as possible on my insurance. Thank you."
We responded:
"Happy to hear, Agnes. Love when we can save someone money. But we pride ourselves on providing great customer service. Thank you for your business and the review! "
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Matthew Peterson

December 19, 2024

5  out of  5
rating by Matthew Peterson
"I have always had a great experience with this office and would highly recommend it. Linda is as charming as she is knowledgeable about the products they offer and has always helped me find what would work best, no matter the circumstance."
We responded:
"Glad to hear this, Matthew! We appreciate you! "
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Madelyn Fleckenstein

December 17, 2024

5  out of  5
rating by Madelyn Fleckenstein
"Courteous, knowledgeable and professional! Also answers his phone, (no answering machines)."
We responded:
"Thank you, Madelyn! Though we do have an answering machine when we are helping other customers ;). However, thank you for the kind review and your business. "
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Tony Newhall

December 10, 2024

5  out of  5
rating by Tony Newhall
"I dealt with Chad he was extremely helpful and patient with me too It took me a few days to get my money and my docs together but I'm saving actually saving money over my progressive policy and was only provider in Colorado to do so. I'm getting a life insurance policy from them in January and couldn't be happier give him a shot they'll come in cheaper than everyone else guaranteed"
We responded:
"Wonderful Tony! Love that you’re adding the life insurance too! "
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Drew Brandon

December 7, 2024

1  out of  5
rating by Drew Brandon
"I cannot recommend State Farm after my experience. I switched after years with USAA based on promises of multi-home and class 4 roof discounts. A month in, State Farm dropped coverage on our new home due to roof age—something they should have flagged before we switched. On our primary home, the premium ended up much higher than quoted because they denied the promised class 4 roof discount due to the date it was installed (which was discussed up front). Nearly a year later, they're dropping our auto coverage, citing accidents that were inaccurately categorized. They claimed one involved another vehicle, but it was actually with a new post installed in a parking garage from one day to the next. We sent an email The other was a minor incident clipping a side-view mirror in our own garage. Switching to State Farm was a costly mistake. USAA had better rates, and now returning to them has left us paying more. The lack of transparency and follow-through from State Farm was extremely disappointing."
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Norseman IX

December 6, 2024

1  out of  5
rating by Norseman IX
"I’ve had it this office, incompetent and complete waste of my time. Wasn’t even going to bother writing a review and just move on, but after today’s request for payment I need to say something. First, I got a quote on my trailer. I called back a few days later to accept and was told the price of the policy was 3x more than the original quote due to their mistake, so I declined. Next, I got a quote on my motorcycle. I agreed on the price and paid a year policy in full. 2 weeks later I get a notice that my policy is going to be canceled ( no claim, accident, tickets) and if I wanted to pay double the premium I could keep my motorcycle insured. I reluctantly agreed and paid for one month because I needed the bike insured while I shopped around. Found much cheaper insurance through Allstate and called and canceled State Farm. 2 days after I was assured this policy was canceled, I get a notice of a bill due from State Farm…. I wouldn’t do business with this office or in my opinion, State Farm in general."
We responded:
"Chris, I apologize there was a mistake made. This is not common here. A price change for the trailer was because you wanted to insure the trailer for a higher MSRP than we determined. If we do not insure a vehicle (with a bike) the price of the motorcycle does increase. This is our mistake and I apologize for my team not properly informing you of this. A lesson was learned by my team member on this. However, the bill you received is for a future bill, mailed out in advance. Our billing department sent this out before they received notice of cancelation. Your policy has been canceled and you can disregard the bill. My apologize for our mistake. Best wishes. "
Profile photo of DONNA B HAYES HADDOCK

DONNA B HAYES HADDOCK

November 29, 2024

5  out of  5
rating by DONNA B HAYES HADDOCK
"Patrick is the best! He made it so easy to switch and made sure to communicate fully and ask questions along the way! Definitely will recommend! Thank you!"
We responded:
"Wonderful Donna! Thank you for your business and the kind review! "
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Greg Carlson

November 22, 2024

5  out of  5
rating by Greg Carlson
"Chad was great to work with, answered all of our questions and provided great service. Thanks Chad"
We responded:
"Thank you, Greg! We strive to keep great customer service alive these days! "
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Marion Braun

November 3, 2024

5  out of  5
rating by Marion Braun
"Hier ist eine Bewertung auf Deutsch für Kevin Fawcett von State Farm: Bewertung für Kevin Fawcett – State Farm Versicherung Ich bin sehr zufrieden mit dem Service, den ich von Kevin Fawcett bei State Farm erhalten habe. Kevin ist äußerst kompetent und engagiert und hat mich in jeder Phase des Versicherungsprozesses hervorragend unterstützt. Er hat sich Zeit genommen, um meine individuellen Bedürfnisse zu verstehen, und hat mir passende Versicherungsoptionen angeboten, die optimal zu meiner Situation passen. Er ist jederzeit erreichbar und beantwortet Fragen geduldig und ausführlich. Dank seiner Hilfe fühle ich mich gut abgesichert und habe das Vertrauen, dass ich im Schadensfall in den besten Händen bin. Ich kann Kevin Fawcett jedem empfehlen, der auf der Suche nach einer professionellen und vertrauenswürdigen Versicherung ist. Vielen Dank, Kevin, für den ausgezeichneten Service!"
We responded:
"Thank YOU, Marion. For the excellent review! We appreciate you."
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Donna Dineen

October 30, 2024

5  out of  5
rating by Donna Dineen
"very happy with the service I have received. Chad has been very helpful and helping me switch my insurance and save money."
We responded:
"Wonderful to hear! We strive to keep great customer service alive these days! Thank you, Donna! "
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AT Neuman

August 28, 2024

5  out of  5
rating by AT Neuman
"Chad was outstanding with our transition to State Farm…saved us time and money, we’re glad to be hrre."
We responded:
"Glad to have you! We love to save people money and time. Thank you for your business! "
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Jordan Saint John

August 22, 2024

5  out of  5
rating by Jordan Saint John
"Patrick was very efficient and friendly. The quote was also much better than my prior carrier, with more coverage and a lower deductible!"
We responded:
"Wonderful! We love to hear that! Thank you for your business and the review, Jordan! "
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Gabrielle Waters

July 16, 2024

5  out of  5
rating by Gabrielle Waters
"Linda at StateFarm has again saved the day for me! I had a smashed windshield and she took care of everything and made sure I had appointment the next day! Couldn’t have done it without her. So grateful to have someone who cares and is hands-on with their customers. Thanks Linda!"
We responded:
"Thank you for the review! Great to hear that Linda has treated you so well. We are lucky to have her!"